Terms and Conditions

1. General Information

Cherry Atelier Shop sells handmade origami jewelry and accessories.
By using our website, you agree to comply with these Terms & Conditions and all applicable laws.

2. Products

• All items are handmade, so slight variations in color, shape, and size may occur.

• Product photos are as accurate as possible, but colors may vary depending on screen settings.

• We reserve the right to modify or discontinue products at any time without notice.

3. Orders

• When placing an order, you agree that all information provided is accurate and complete.

• We reserve the right to refuse or cancel orders if fraud, errors, or policy violations are suspected.

4. Pricing & Payment

• Prices are listed in USD unless stated otherwise.

• We accept PayPal, Stripe (credit/debit card), and manual bank transfer (Malaysia only).

• Cherry Atelier Shop is not responsible for additional fees charged by banks, currency conversion, or payment providers.

5. Shipping

• We ship locally within Malaysia and internationally.

• Processing time: 1–3 business days (handmade preparation).

• Delivery time varies by country and shipping option.

• Once an item is shipped, delays caused by the courier or customs are beyond our control.

• Buyers are responsible for any customs/import taxes for their country.

6. Returns & Refunds

Due to the nature of handmade jewelry:

• We do not accept returns for change of mind or hygiene reasons (earrings).

• If your item arrives damaged or incorrect, contact us within 48 hours with photos, and we will assist you.

7. Intellectual Property

All product designs, descriptions, photos, logos, and branding belong to Cherry Atelier Shop.
You may not copy, reproduce, or use our content without permission.

8. Limitation of Liability

We are not responsible for:

• Delays from postal services

• Loss caused by misuse or lack of care

• Allergic reactions (materials are stated on product pages)

• Incorrect shipping information provided by the customer

Your use of the website is at your own risk.

9. Changes to Terms

We may update these Terms & Conditions at any time.
The latest version will always be posted on this page.

10. Contact Us

For questions or support:

📧 cherryateliershop@gmail.com
📱 +60126485689